Ludooka is designed from the ground up to comply with the Children's Online Privacy Protection Act (COPPA)

What is COPPA?

The Children's Online Privacy Protection Act (COPPA) is a United States federal law designed to protect the privacy of children under 13 years old. It places requirements on websites and online services that collect personal information from children.

As a children's educational app, Ludooka takes COPPA compliance extremely seriously. We go beyond the minimum requirements to ensure your child's privacy and safety.

Our Key Protections

Verifiable Parental Consent

We obtain verifiable parental consent before collecting any personal information from children

Minimal Data Collection

We only collect information that is strictly necessary to provide our educational service

Parental Access & Control

Parents can review, modify, or delete their child's information at any time

Data Deletion Rights

Parents can request complete deletion of their child's data at any time

Information We Collect from Children

With verified parental consent, we collect only the following information about children:

First name - Used to personalize stories and the app experience
Age range - Used to provide age-appropriate content
Reading preferences - Used to recommend suitable stories
Photo (optional) - Used only to create illustrated character versions for stories; parents can opt out or delete at any time
Reading progress - Used to track educational achievements
Vocabulary learned - Used for personalized learning

What We DON'T Do

We do NOT display advertising to children
We do NOT sell or share children's data with third parties
We do NOT enable children to publicly share personal information
We do NOT allow children to communicate with strangers
We do NOT use behavioral tracking for advertising purposes
We do NOT condition participation on collecting more data than necessary

Parental Consent Process

Before any child profile is created, we require:

A parent or guardian to create an adult account with a verified email address
Explicit consent to our privacy practices during child profile creation
Acknowledgment that the account holder is the parent or legal guardian

For optional features like photo uploads, we provide additional consent mechanisms and clear explanations of how the data will be used.

Parental Rights

As a parent or guardian, you have the right to:

Review the personal information we've collected about your child
Request deletion of your child's personal information
Refuse to allow further collection or use of your child's information
Modify your child's profile information at any time
Delete uploaded photos at any time
Export your child's data in a portable format

These actions can be performed directly in your account settings or by contacting our support team.

Data Security

We maintain strict security measures to protect children's data:

All data is encrypted in transit and at rest
Access to children's data is strictly limited to essential personnel
We conduct regular security audits and assessments
Our infrastructure is hosted on SOC 2 compliant platforms
We have incident response procedures in place for any potential breaches

Contact Our COPPA Compliance Team

If you have any questions about our COPPA compliance or wish to exercise your parental rights, please contact us:

Ludooka COPPA Compliance Officer

Email: coppa@ludooka.com

Response time: Within 24-48 hours

Updates to This Policy

We may update our COPPA compliance practices from time to time. If we make material changes to how we collect or use children's information, we will notify parents by email and obtain any additional consent required by law before implementing the changes.